Privacy Policy
Last updated: 25 July 2025
1. Introduction
At Nightify (“we”, “us”, “our”), we are committed to protecting your personal data in accordance with the Thailand Personal Data Protection Act B.E. 2562 (“PDPA”) and other applicable privacy regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, mobile application, and services (collectively, the “Services”). By accessing or using the Services, you acknowledge and agree to the practices described in this Privacy Policy.
2. Types of Personal Data We Collect
We may collect the following categories of personal data when you use the Services:
- Identity Data: Full name, date of birth, and gender (if provided).
- Contact Data: Email address, phone number, and other contact details.
- Location Data: Approximate or precise location (if enabled).
- Device & Technical Data: IP address, device ID, browser type, language preferences, and access logs.
- Communication Data: Messages, inquiries, reviews, and feedback.
- Social Media Data: Profile details from third-party login services (e.g., name, profile picture, email).
- Marketing Preferences: Opt-in status for promotional emails or notifications.
3. How We Collect Personal Data
We collect personal data directly from you, automatically through your use of the Services, and from third parties, such as:
- Registration forms and account creation
- Booking submissions and user preferences
- Cookies and usage analytics tools (see Section 8)
- Third-party SSO providers (e.g., Facebook, Google)
4. How We Use Your Personal Data
We process your personal data for the following purposes:
- To provide and operate the Services
- To manage bookings and personalize your experience
- To communicate with you regarding your account, bookings, or customer support
- To send you promotional emails, offers, and newsletters (only with your consent)
- To analyze and improve our website and services
- To comply with legal obligations or resolve disputes
Legal Basis: We rely on your consent (for marketing), performance of a contract (for bookings), legitimate interests (for analytics and improvements), and compliance with legal obligations.
5. Marketing Communications
If you opt in to receive marketing communications, we may send you promotional content via email or other digital channels. You may withdraw your consent at any time by clicking the “Unsubscribe” link in any marketing email or contacting us (see Section 11).
We do not send marketing communications without prior consent from the user.
6. Disclosure of Personal Data
We may disclose your personal data to:
- Third-Party Service Providers: For hosting, data analytics, customer support, marketing tools (e.g., email service providers), and payment processing.
- Legal Authorities: When required to comply with applicable law, court orders, or legal obligations.
- Venue Partners: Limited booking details may be shared with venues you book through Nightify, solely to fulfill your reservation.
All third parties are contractually obligated to safeguard your data and use it only for specified purposes.
7. International Transfers
If we transfer your personal data outside Thailand (e.g., for cloud hosting, international users, or global tools), we ensure appropriate safeguards are in place as required by law — such as standard contractual clauses or binding agreements.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Recognize repeat users
- Analyze usage patterns
- Personalize content and ads
- Improve overall user experience
You can manage or disable cookies in your browser settings. Some features may not work correctly if cookies are disabled.
9. Data retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. When no longer needed, data will be deleted or anonymized.
10. Your Rights as a Data Subject
Under PDPA and applicable laws, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict data processing
- Withdraw consent at any time
- Lodge a complaint with the Personal Data Protection Committee
To exercise any of these rights, contact us at the details below.
11. Contact Us
12. Changes to This Privacy Policy
We may update this Policy periodically. Material changes will be posted prominently on our website, and where required, we will obtain your consent. Continued use of the Services after changes constitutes acceptance of the updated Policy.